How to Get More from Your Stay: Guest Benefits

Every visit to our hotels is not only about a high-quality stay, but also a way to enjoy pleasant privileges. We have created a system that rewards your loyalty without complicated registrations or accumulating plastic cards. You automatically become part of our hotel community from your very first visit, as our system records every stay in a single guest services database.

There is no need to spend time filling in paper forms in the hotel lobby. Simply use the same phone number for every booking so that the system can identify you as a returning guest. We care about your comfort and value the time you spend with us during holidays or business trips.

How to Join the Community and Receive Bonuses

The system starts counting your stays from the moment you first check in at any hotel in our network. After your third successful check-in, you become a full member of Ribas Club. From that moment, real benefits and pleasant bonuses become available to you, which you can freely use in the future.

This process is completely transparent for every guest, as we aim to create pleasant emotions with every visit. To maximise your benefits, follow these simple tips when planning your next trip:

• Book your room directly through the official website to ensure that your stay is recorded.
• Always provide the current phone number linked to your profile in the system.
• If you are planning a holiday with a large group, tell the administrator that your stays need to be combined.
• Use the official Telegram bot to instantly check the number of stays and the status of your personal profile.
• Book hotel services in advance to guarantee availability and the option to redeem bonuses.

Imagine this: you decide to visit the Carpathians for a weekend, then choose a seaside getaway, and plan your third visit at a city hotel. Each of these stays is recorded automatically, and after completing your third stay, you can already use your accumulated points.

Membership Levels: From a Pleasant Start to Maximum Benefits

Your progress determines your accumulation level, so with every new visit you get significantly more value from your stay. It is a great motivation to plan your next holiday at our hotels, knowing that you can count on real financial benefits from the network. Here is how the membership levels offered by the Ribas loyalty programme are divided:

• Pink level: awarded automatically after 3–5 stays and provides bonuses worth 10% of your accommodation cost.
• Blue level: activated after 6–20 visits and gives you 15% in bonuses, which can be spent on additional services.
• Purple level: becomes available after 21 stays, with a bonus of 20% of the total cost of paid accommodation services.

The bonuses you accumulate have no expiry date and never disappear, so you can calmly plan a stay even after a long time. They will always be waiting for you in the system. This provides extra comfort, as you do not feel pressured or obliged to spend them immediately.

Using Bonuses and Checking Your Balance

You can use your accumulated points to pay for future trips, order breakfasts or purchase additional services at our hotels. For convenient balance monitoring, we have developed a Telegram bot that lets you check your balance in just a few seconds. The bot operates around the clock and provides up-to-date information without queues or calls to the administrator.

To check your balance, simply open the chat in the messenger and press the relevant authorisation button. If you are planning a stay at Ribas Duke or Ribas Rooms Bila Tserkva, pay attention to the programme’s specific features. At these properties, your bonuses work as a direct discount on the room, which is very convenient for reducing the bill immediately upon check-in.

Here is what using bonuses looks like in practice for a guest:

• You choose a room on the website or through reception and mention that you would like to use your bonuses.
• The administrator confirms the amount you would like to redeem towards payment for your current booking.
• The system generates an invoice with the Ribas discount already applied, significantly reducing your costs.
• You confirm the transaction using a short code sent to your phone number.
• You enjoy your stay, knowing that you have received the best possible price for your room.

This approach makes every trip more affordable. You invest in your own comfort while receiving value from every visit to our hotels.

Why You Should Become Part of Our Big Family

Being a guest of our network means receiving support at every stage of planning your holiday. You are not simply booking a room — you are joining a large community of travellers who value quality and service. Get the most from every journey with Ribas Club, where your comfort is our top priority.

If you have not yet used your privileges, now is the best time to learn more on the Ribas loyalty programme page. Explore all the details, check your current balance via the bot and start planning your next visit with greater benefits today!