How to Pay for a Hotel Stay: Prepayment or On Arrival
Advice for tourists
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•
26 October 2026

When booking a hotel, it is important to understand not only the room rate but also the payment terms. Do you need to pay in advance? Can you pay at check-in? How can you make sure your booking is confirmed?
Let’s look at the main ways to pay for your stay and explain what to consider before your trip.
1. Prepayment for your hotel stay
Prepayment means that the guest pays all or part of the accommodation cost before arriving at the hotel. This payment method may be specified in the terms of a particular rate or booking.
Before making a payment, check:
- the prepayment amount and the payment deadline;
- whether the full cost of the stay must be paid;
- the cancellation and refund terms;
- whether the dates of stay can be changed.
The terms may vary depending on the hotel, rate and booking method, so it is worth checking them in advance.
2. Payment at check-in
In some cases, guests can pay for their stay directly at the hotel. However, the option to pay on arrival depends on the booking terms.
Before your trip, clarify:
- when exactly payment must be made;
- which payment methods are available;
- whether any additional charges apply;
- whether a deposit or security amount is required.
Do not assume that payment at check-in is available for every rate. It is best to check the relevant terms when making your booking.
3. How to confirm your hotel booking
After making your booking, check the message or email with the confirmation. It usually contains the main details of your reservation.
Pay attention to the following details:
- the guest’s name;
- the hotel’s name and address;
- the check-in and check-out dates;
- the room category;
- the accommodation cost;
- the payment and cancellation terms;
- the booking number, if provided.
If you have made a prepayment, keep the payment confirmation. If the email has not arrived or the information in it is incorrect, contact the hotel or the service through which you made the booking.
4. What to do if your payment went through but there is no confirmation
Do not rush to pay for the booking again. First, check your spam folder, payment history and the order status on the website.
If the funds have been debited but the confirmation has not arrived, contact support or the hotel directly. Have the payment date, amount and available booking details ready. Do not send your full bank card details or CVV code.
5. How to pay for your stay at Ribas Hotels
Before booking on the Ribas Hotels website, review the payment and cancellation terms. They may depend on the hotel and rate you choose.
You can view the available accommodation options in the Ribas Hotels catalogue. Before paying, check the dates, room category, total cost and the stated booking terms.
Additional information is available on the booking terms page.
Conclusion
Before paying for your stay, check the rate terms, available payment method and cancellation rules. After making your booking, save the confirmation and check that all the details are correct.
This will help you avoid misunderstandings before your trip and plan your hotel stay with confidence.
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